Wednesday, December 23, 2009

Sinking gut feeling.

Have you ever had that feeling where your gut goes up and down at the same time? That's what's going on right now. I got a call from someone who was telling me her husband passed away. He came into the office frequently, loved us all so much, etc. She was absolutely precious. She asked me to take him off our records. We hung up the phone. I missed her husband's name. I didn't want to ask for it again. But the phone dropped out JUST AS SHE SAID THE NAME. Oh my goodness. I feel absolutely terrible. If I asked for it, I didn't want her to think I didn't know who he was. I feel absolutely horrible.

It gets worse.

I get out our little telephone code book. "CALL TRACING". PERFECT! I'll just get the number, do a reverse look up, and voila. I figure out who called.

Wrong-o.

I do it, then come to find out it flags their number as a "HARASSING NUMBER".

Oh.
Great.

Monday, December 21, 2009

FedEx = Mothership?

It has been awhile. Lots of time elapsed. Here is my thought for today:

When I call FedEx to schedule a pick up, this is what I noticed. In between the robotic lady asking me questions in a very congenial tone, there are these little rhythmic sounding beeps. I don't like calling FedEx because of this. You know why? Because it sounds like the alien noises from the movie, Signs. I think this movie was underrated. Apparently, it wasn't scary enough. Maybe so, but I will never look at a glass of water or baby monitors the same ever again. FedEx boopities, you sound like the Aliens. No, thank you.